Questions? Contact us.

Call 901-636-6800 or email benefitsquestions@memphistn.gov.

 

 

Organization/Vendor

Benefit/Function

Contact Information

Website Category

1

City of Memphis Employee Healthcare, Retirement & Disability Services

City of Memphis Employee and Retiree Benefits

901-636-6800

benefitsquestions@memphistn.gov

www.benefitsmemphis.com

Fax: 901-636-8486

City of Memphis Employee and Retiree Benefits

2

HRO Partners

Benefits Enrollment Services

901-654-2255

combenefits@hro-partners.com

City of Memphis Employee and Retiree Benefits

 

MassMutual

Deferred Compensation [457(b)]

Defined Contribution [401(a)]

888-526-6905

Tyonda Brown

860-835-8071

tyondabrown@massmutual.com

David Bennett

davidbennett@massmutual.com

 

Retirement

 

MetLife

Dental Insurance

Group # 200761

 

800-438-6388 (Get-Met8)

www.metlife.com

 

 

Dental Insurance

 

Concern

Employee Assistance Program (EAP)

901-458-4000

800-445-5011

Wellness

 

Health Equity

Flexible Spending Accounts—Medical and Dependent Care

 

Health Reimbursement Arrangements—Group plan

866-375-1323

Myhealthequity.com

Medical, Prescription & Vision Insurance

 

ARAG

Legal Insurance

 

 

Group #’s

COM-18314-0001-001

MSCAA-18314-0001-002

Center City-18314-0001-003

 

800-819-6010

www.araglegal.com

Voluntary Products

 

Lincoln

Life Insurance

1-800-423-2765

Life Insurance

 

Standard

Life Insurance

800-628-8600

Claim Intake: 800-378-2395

 

 

Standard

Long Term Disability Insurance (LTD)

800-368-1135

Claim Intake: 800-378-2395

Short- and Long-Term Disability

 

Blue Cross Blue Shield TN

Medical Insurance

 

 

 

 

 

 

 

 

 

 

 

 

Vision Insurance

 

 

 

Identity Theft Protection

888-796-0609

www.bcbst.com/memphistn

 

 

 

 

 

 

 

 

 

 

888-796-0609

www.bcbst.com/memphistn

 

 

866-926-9803

www.bcbst.com/protectmyid

 

Medical, Prescription & Vision Insurance

 

Express Scripts

Pharmacy

800-282-2881

www.expressscripts.com

Medical, Prescription & Vision Insurance

 

OneExchange

Retiree Health Coverage and Reimbursement Arrangements (HRA)

Pre-65—866-201-0437

www.oneexchange.com/memphis

 

Medicare—866-201-0367

www.medicare.oneexchange.com/memphis

Retiree Private Exchange

 

Standard

Short Term Disability Insurance (STD)

800-368-2859

Claim Intake: 800-378-2395

Short- and Long-Term Disability Insurance

 

Blue Cross Blue Shield TN

Vision Insurance

888-796-0609

www.bcbst.com/memphistn

Medical, Prescription & Vision Insurance (duplicate)

 

Aflac

Voluntary Insurance

901-866-2190 (Local Agent)

Voluntary Products

 

Colonial Life

Voluntary Insurance

800-325-4368

901-507-8880

www.coloniallife.com

Voluntary Products

 

Employee Clinic

 

1520 Union Ave

Memphis TN 38104

 

Phone number – 901-725-9055

 

Hours:

Monday and Friday – 8:00a-4:00p

Tuesday, Wednesday, and Thursday – 11:00a-7:00p

 

Wellness and Medical, Prescription & Vision Insurance